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We’re always happy to hear from you.

If you have any questions regarding your order, shipping, returns, or our products, feel free to reach out to us and we’ll get back to you as soon as possible.

Please note that response times may be slightly longer during high-volume periods, but we aim to reply within 1–2 business days.

Thank you for supporting ASHTI Clothing 🌸

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Our products are launching soon! Fill out the form below to receive an email when ordering becomes available. We’ll notify you as soon as our products are available for purchase!

FAQ

We do not accept returns or refunds for change of mind or incorrect sizing.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos, and we will assist you with a replacement or solution.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue. If approved, we will arrange a replacement at no extra cost. Refunds are only issued if a replacement is not possible.

We ship orders using PostNord and DHL, depending on the shipping option selected at checkout.

Estimated delivery times after dispatch:

Sweden: typically 1–3 business days
Europe: typically 3–10 business days
International (outside Europe): delivery times vary by destination and local customs processing and may take longer

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Yes, we ship internationally. Please note that delivery times and shipping costs may vary depending on your location. International orders may also be subject to customs duties or import taxes, which are the responsibility of the customer.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Not yet. We’re currently in the waitlist phase while preparing the launch of our first collection.

Joining the waitlist gives you early updates, launch information, and priority access when the store officially opens.

We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.

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