SEK

Refund policy

Returns & Refund Policy

All of our products are made to order (print-on-demand).

Returns & Right of Withdrawal

We do not accept returns or refunds for change of mind, incorrect sizing, or personal preference.

We do not accept physical returns and we do not offer exchanges.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item is:

damaged
defective
or if you received the wrong product

you must contact us within 7 days of delivery to be eligible for a replacement or further resolution. Please include clear photos showing the issue.

If the claim is approved, we will offer a replacement at no additional cost. Refunds are issued only if a replacement is not possible.

Refunds

Any approved refunds will be processed to the original payment method.
Processing times may vary depending on the payment provider.

Contact

For questions regarding returns, damages, or incorrect items, please contact us at:
📧 ashticlothing@gmail.com

Contact us

Waitlist

Be first. Don’t hesitate.

Our products are launching soon! Fill out the form below to receive an email when ordering becomes available. We’ll notify you as soon as our products are available for purchase!

FAQ

We do not accept returns or refunds for change of mind or incorrect sizing.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos, and we will assist you with a replacement or solution.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue. If approved, we will arrange a replacement at no extra cost. Refunds are only issued if a replacement is not possible.

We ship orders using PostNord and DHL, depending on the shipping option selected at checkout.

Estimated delivery times after dispatch:

Sweden: typically 1–3 business days
Europe: typically 3–10 business days
International (outside Europe): delivery times vary by destination and local customs processing and may take longer

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Yes, we ship internationally. Please note that delivery times and shipping costs may vary depending on your location. International orders may also be subject to customs duties or import taxes, which are the responsibility of the customer.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Not yet. We’re currently in the waitlist phase while preparing the launch of our first collection.

Joining the waitlist gives you early updates, launch information, and priority access when the store officially opens.

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