Shipping policy
Shipping Policy
Processing & Dispatch
Orders are processed and prepared for shipment as quickly as possible after payment has been received and confirmed.
During periods of high order volume, such as launches or promotions, processing times may be slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.
Shipping Times
We ship orders using PostNord and DHL, depending on the shipping option selected at checkout.
Estimated delivery times after dispatch:
-
Sweden: typically 1–3 business days
-
Europe: typically 3–10 business days
-
International (outside Europe): delivery times vary by destination and local customs processing and may take longer
All delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated and displayed at checkout before the purchase is completed.
Costs vary depending on destination, shipping method, and order details.
International Orders & Customs
International orders may be subject to customs duties, VAT, or other import fees imposed by the destination country.
These charges are the customer’s responsibility and are not included in the product price or shipping cost.
Delays & Shipping Responsibility
We are not responsible for delays caused by shipping carriers, customs authorities, or other circumstances beyond our control.
Once the order has been handed over to the carrier, the risk of delay or loss transfers to the customer.
Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us at:
📧 ashticlothing@gmail.com
We will assist you in investigating the issue based on the available tracking information.